Careers

This position supports the mission of Rebuilding Together Silicon Valley: repairing homes, revitalizing communities, rebuilding lives. For 29 years, the organization has transformed the lives of our neighbors in need by providing critical home and facility safety repairs to preserve affordable homeownership and restore safe living environments. Our impact extends beyond the individuals served to revitalize and stabilize vulnerable neighborhoods in our community.

Primary Responsibilities:

Reporting to the Associate Director of Development, the Development and Communications Coordinator serves as a key member of the Development Team. In addition to supporting and maintaining systems that RTSV uses to operate, the Development and Communications Coordinator functions as a multi-faceted team-player who supports the day-to-day operations of fund development and strategic communications.

Fundraising Department Support (60%)

• Responsible for supporting the Development Department and the Resource Development Committee in executing fundraising strategies for philanthropic support to meet and exceed established fundraising goals.
• Oversee day-to-day operations of gift processing, donor acknowledgement and database input.
• Coordinate pipeline of new donors by ensuring all gifts are processed, information is entered into the database, properly coded and acknowledged in a timely manner.
• Maintain donor records, pull lists from database for reporting and analysis.
• Assist in and support all donor research, special events planning and administration.
• Cultivate individual relationships with Rebuilding Together Stakeholders.

Marketing & Communications (40%)

• Support the Development Department in executing and monitoring communications strategies.
• Review, follow and implement brand guidelines as established by Rebuilding Together National and approved by Rebuilding Together Silicon Valley.
• Create public relations and marketing materials such as press releases, PSA’s and other media tools, publicizing events, programs, and opportunities.
• Respond to media inquiries and maintain relationships with journalists and other members of the press.
• Oversee social media efforts by creating and executing engaging content.
• Coordinate and implement a consistent and effective social media outreach plan for Facebook, Instagram, LinkedIn, Instagram and other outlets. Create and implement strategies to retain and grow e-news and social media presence.
• Produce mailed and electronic newsletters and communication collaterals.

Qualifications:

• Commitment to serve low-income homeowners and communities.
• Organizational skills, attention to detail and follow-through, ability to work on multiple tasks in a growing and changing environment.
• Ability to perform duties with minimum of supervision and able to complete projects from start to finish.
• Strong customer service mindset with effective and diplomatic, yet supportive communication style. Professional phone manner with concise verbal skills.
• Ability to be flexible, adaptable and maintain professional decorum under stress.
• Ability to work with a diversity of people from various ethnic, socio-economic and living environments. Willingness to work as a team with clients, volunteers and staff.
• Ability to excel in a fast-paced, team orientated, small office environment and desire to work with volunteers who provide and need varying levels of support.
• Strong writing and computer literacy with PC based MS Office programs. Familiarity with standard office equipment, Database management and Email Marketing Software, Salesforce and Mailchimp a plus.
• Bi-lingual English/Spanish or English/Vietnamese a plus.
• Minimum 2-3 years Nonprofit experience. Fund development experience a plus.
• Education: College degree or commensurate experience.

Compensation

Anticipated starting salary is $50,000 – $55,000, depending on experience. Benefits package includes medical, vision, and dental insurance, and generous PTO (Paid time off) for all full-time employees. Dependent coverage may be elected at the employee’s own expense. In addition to PTO accrual, Rebuilding Together Silicon Valley recognizes 10 paid holidays.

Rebuilding Together Silicon Valley provides equal opportunity employment without regard to race, color, gender, age, disability, religion, national origin, marital status, sexual orientation, ancestry, political belief or activity, or status as a veteran.

To apply, email your cover letter (word or PDF document) summarizing your interest, fit with qualifications, and experience along with a current resume to jobs@rtsv.org. Position is open until a qualified candidate is hired.

This position supports the work of Rebuilding Together Silicon Valley and our mission of repairing homes, revitalizing communities, rebuilding lives.

Primary Responsibilities:

• Respond to incoming visitors, phone calls, emails and letters.
• Support the client application process: input all applications into database and conduct client review and screening processes, including telephone screenings, and ensuring timely collection of qualification documentation. .
• Refer clients, as appropriate, to other services in the community.
• Maintain applicant and volunteer database and coordinate information data entry.
• Assist with processing vendor signoffs and checks.
• Assist with processing assessments and environmental reviews.
• Inventory and order office supplies and manage office equipment maintenance.
• Provide administrative support to the Executive Director and program staff.
• Support Board of Director relations, meetings, activities and events.
• Support fundraising and volunteer appreciation activities.
• Oversee maintenance and upkeep of office space, to include kitchen and mezzanine.
• In coordination with program staff, execute client and community facility outreach to partner organizations and community at large to secure client and facility applications-as needed.
• Provide IT support as needed.
• Other duties as may be assigned.

Qualifications:

• Commitment to serve low-income homeowners and communities.
• Impeccable organizational skills, significant attention to detail and follow-through, ability to work on multiple tasks in a growing and changing environment.
• Ability to perform duties with minimum of supervision and able to complete projects from start to finish.
• Strong customer service mindset with effective and diplomatic, yet supportive communication style. Professional phone manner with concise verbal skills.
• Ability to be flexible, adaptable and maintain professional decorum under stress.
• Ability to work with a diversity of people from various ethnic, socio-economic and living environments. Willingness to work as a team with clients, volunteers and staff.
• Ability to excel in a fast-paced, team orientated, small office environment and desire to work with volunteers who provide and need varying levels of support.
• Strong writing and computer literacy with PC based MS Office programs. Familiarity with standard office equipment.
• Bi-lingual English/Spanish or English/Vietnamese preferred.
• Minimum two years of customer service, social services, executive assistant, or related work experience.
• Education: College degree or commensurate experience.

Hours:
Full Time, non-exempt 40 hours a week with occasional evening and weekends to support program activities. Reports to Client Services Manager. Remote work is a possibility during the pandemic, but some in-office work would be required.

Anticipated starting salary is $20.00/hour to $23.00/hour depending on experience. Benefits package includes: pro-rated medical, vision and dental insurance and PTO (paid time off) leave. Dependent coverage may be elected at the employee’s own expense. In addition to PTO accrual, Rebuilding Together Silicon Valley recognizes 10 paid holidays.

RTSV provides equal opportunity employment without regard to race, color, gender, age, disability, religion, national origin, marital status, sexual orientation, ancestry, political belief or activity, or status as a veteran.

To apply, email your cover letter (word or PDF document) summarizing your fit with qualifications, and experience along with a current resume to jobs@rtsv.org. Position is open until a qualified candidate is hired.